Commercial disclosure – 特定商取引法に基づく表記
Legal Name
Worth Benjamin Weller
Address
5-6-26 Honkugenuma Fujisawa Kanagawa, 251-0028
Japan
Phone Number
+81-80-8977-6855
Hours: 9:00–16:00 (excluding weekends and Japanese national holidays)
Email Address
ben@wellerpix.com
Head of Operations
Worth Benjamin Weller
Additional Fees
Shipping is free worldwide.
Buyers are responsible for any customs duties, VAT, or import taxes required by their country.
All prices include applicable Japanese consumption tax for domestic orders.
Exchanges and Returns Policy
I want you to be fully satisfied with your print. If your order arrives with printing defects, damage, or any quality issue, I’ll make it right.
You may return the print for a full refund or request a replacement. Please contact me within 14 days of delivery with a description and photo of the issue. Returns or exchanges are accepted for prints that arrive damaged, misprinted, or otherwise not up to standard.
Each piece is made to order, so I’m unable to offer refunds for reasons such as change of mind or personal taste. However, if you’re unhappy with your purchase for any reason, please reach out. I believe in treating people fairly and will do my best to find a solution.
Please note that due to differences in screen calibration and the nature of fine art papers, slight variations in color or texture may occur. These are part of the character of the printmaking process and do not qualify as defects.
Delivery Times
All prints are carefully packaged using archival, acid-free materials and shipped from Japan.
Orders are processed within 3–5 business days.
Depending on the destination, delivery usually takes 7–14 days from the time of dispatch.
You will receive a tracking number by email once your order ships. If you do not receive tracking information within 5 business days of ordering, please contact me.
Accepted Payment Methods
Credit card (Visa, Mastercard, American Express, JCB, etc.)
Paypal
Payment Period
Payments are processed immediately upon purchase.
Price
Prices for each product are listed on the individual product pages and include Japanese consumption tax where applicable.
Packaging
Every print is carefully handled and wrapped in acid-free materials prior to final packaging to ensure it arrives in perfect condition. Depending on the print size and paper type, your order may be shipped flat or rolled in a protective tube.
Lost or Delayed Shipments
If your order is significantly delayed or appears to be lost in transit, please contact me as soon as possible. I will work with the shipping provider to resolve the issue. If a shipment is confirmed lost, I will send a replacement print at no additional charge.
Please ensure your shipping address is correct when placing your order. I am not responsible for lost or delayed packages due to incorrect or incomplete address information.
Questions or Special Requests?
If you have any questions about shipping, tracking, or would like to request special handling or express delivery, please reach out to me directly here.